TERMS AND CONDITIONS

Minimum Age

Purchasers and gift recipients must be aged 18 or over.

You must authenticate your eligibility to purchase champagne from us twice – on entry to the website and prior to purchasing.

Persons receiving the wine must be aged 18 or over.

Stock Availability

Goods are supplied subject to stock availability.

Quantities may be limited from time to time, and we are not obliged to supply you if stocks are insufficient. Alternative gift packaging may be substituted at our discretion in the event of supply shortages or obsolescence. Bottle label and gift card details/styles may vary from time to time. Harvest year dates on Grande Reserve and Blanc de Blancs bottles may vary from the photos.

Order Cancellation

It is not possible to cancel the order once it is placed without the written agreement of Champagne Direct. Any payments refunded will incur the Stripe payment system fee.

Delivery

Couriers leave a card to call them where suitable recipients are not present to receive deliveries. Couriers are not permitted to deliver between the hours of 11.00 pm and 6.00 am. Our couriers don’t deliver on Saturdays, Sundays or public holidays.

Couriers are required to assess if the person receiving the wine is potentially under the age of 18. If there is any uncertainty then proof of identification must be requested before the delivery can be completed.

If appropriate identification is not supplied when requested then the wine will not be delivered and will be returned to the courier company and placed in their problem freight system. A re-delivery can then be arranged to enable a person of legal age to receive it or collect it from the courier’s depot.

When ordering, we require the recipient’s phone number in order for us to arrange delivery.

It is recommended to provide a business address for delivery as opposed to a residential address if the recipient is not present during the day.

Delivery costs are calculated according to the destination address during checkout. Should an incorrect location be chosen we reserve the right to send you a payment request for the correct amount prior to the order being sent.

Couriers normally do not have access to apartment buildings, so they may deliver to their nearest depot which the recipient will need to visit and collect. Please make sure you choose a business or a non-apartment address to avoid this potential inconvenience. If there is a particular date or event which delivery is intended to meet, please allow more than one additional working day (longer
in December) for delivery and contact us 2 to 3 working days prior to ordering to confirm the most practicable delivery solution. For example:

For birthdays and anniversaries you can order in advance (for example 5 to 7 working days before the actual date) and we will place a prominent label on the package saying “Please open on your birthday” or “Please open on your anniversary”.

We are unable to deliver to PO Box numbers.

In the unlikely event of non-delivery (in whole or part of an order) our liability shall be limited to the replacement of the order (or part thereof).

Orders from outside New Zealand to recipients within New Zealand are most welcome.

Prices

Prices are in New Zealand dollars and include GST.

Prices are subject to change without notice.

Payment

Payment is by direct transfer into our bank account or by credit or debit card, Visa or MasterCard only. If you pay by credit or debit card you agree to indemnify us against any default by your credit card company to make payment to us in full. If you wish to pay by direct credit please contact us by email or phone us first. Goods will be despatched after funds are cleared in our account.

Liquor Licence

Champagne Direct has an off licence to sell alcohol, Tres Bon Limited, 49D/OFF/173/2021, valid until 03 September 2024 (view Liquor Licence here). As a business retailing champagne, we encourage the safe consumption of all alcoholic beverages, so please drink Jean-Marc with food and in moderation. And never drink and drive. Please also read the Host Responsibility page as well.

Law and Jurisdiction

Your contract with us is governed by New Zealand Law and to the exclusive jurisdiction of New Zealand justice.

“We have had the absolute pleasure of dealing with Don & Leanne at Champagne Direct for well over 15 years now! Not only is the Jean Marc champagne we buy from them one of the most crowd pleasing & delicious bubbles, but it must also be one of the best value champagnes in the whole world.

We have very happily been selling it as our house champagne by the glass and bottle even before we opened Ortega. It continues to blow our minds with all it’s gorgeous gingerbread & crisp apple & light citrusy characters.

And what’s even better than the champagne itself is Don & Leanne themselves – their service is just top notch. Everything is super quick, super easy & they are just a dream to deal with.

We are proud to say they are one of our most favourite suppliers ever. Cheers!”

— DAVEY MCDONALD. ORTEGA FISH SHACK

“A day without champagne, is a waste of time!

I met Don at our BNI Group. We tasted the various offerings from the Collection available. We love the Brut, Reserve Brut and the Grande Reserve Brut. They fit our tastes perfectly.

Dealing with both Don and Leanne makes it very easy too. Very accommodating and delivery is so easy. Don will often drop the wine off to us. Hopefully the MSO Design Team don’t try it too soon as then there will be nothing left in the work fridge for me!

Dealing with nice people is just a bonus when you are getting champagne this good.

Keep up the good work Team Champagne Direct!”

— MARK WHITECLIFFE, MSO DESIGN

Jean-Marc Vigreux-Frère has always been one of our favourite champagnes that we have enjoyed at some wonderful and special occasions over the years. So, when we got married, we knew it would be the bubbles of choice for our big day. Don and Leanne at Champagne Direct were an absolute pleasure to deal with. Nothing was too much of a problem and they were so helpful. When we organised thank you gifts after the wedding they even supplied beautiful gift boxes for us.

Lovely champagne and lovely people … thank you Champagne Direct!

— SARAH LIMACHER

“We’ve used Champagne Direct for a few years to celebrate client successes and (very occasionally) apologise for our muck-ups. Don & Leanne provide a wonderful service where nothing is too hard – the present gets delivered with our branding and personal message really quickly and is always appreciated by our clients.

We were impressed by both the fantastic champagne and their ability to cope with whatever is thrown at them, so we asked them to do a major gift ship-out to our clients at Christmas time. All handled without any stress on our part and with a lot of very happy clients”.

— ANNE STEPHENSON, CONNECTED ACCOUNTANTS LIMITED

“I have used the services of Don McLean from Champagne Direct for a number of years and from the outset was impressed with the product, the ultra-friendly service and the quick turnaround in receiving my order (usually next day). The champagne is delicious – I had to try it myself after hearing from so many of my clients how good it is – and they weren’t wrong. Nothing is a problem for Don and his wife Leanne and I have really felt they care about the clients they work with. Give your clients a real treat with this great gift!”

— DIANE DAVIDSON, EVES REALTY LTD MREINZ

“We have had the pleasure of having a relationship with Champagne Direct for many years. They are our preferred providers of champagne for our High Tea services and events and offer an excellent product. We have always found them to be professional and provide an excellent service. They are proactive in reminding us prior to our High Tea service, informing us when they are away and delivery is very quick. Don and Leanne are great to work with! We would recommend them to anyone in need of champagne.”

— JULIE MCGOWAN, LE CORDON BLEU, WELLINGTON

“Champagne Direct’s exceptional service and products allow us to surprise, celebrate and delight our clients who have recently purchased or sold their homes. Over the many years of placing requests for nationwide deliveries we have never had any hiccups, deliveries are swift and efficient, and we very much appreciate Don and Leanne’s proactive and professional communications”.

— DELLA RANDALL

Champagne Direct – the name says it all. Their champagne, Jean-Marc Vigreux-Frère – with its delicate fine bubbles supported by subtle aromas of green apple, lemon, gingerbread & nuts make this champagne the ideal pairing from aperitif to desert, commiseration to celebration. My wife and her friends drink Jean-Marc with a degree of enthusiastic regularity playing Bridge and dreaming of visiting the sun-soaked vineyards of France. For me the bright sparkle of bubbles means celebration and glamour and more often than not the distinct possibility of romance!!

The ”Direct” in the name is how Don & Leanne present and deliver their “dancing bottle with legs”. Their presentation – gift wrapping – is as gorgeous as the bottle content not to mention their attention to detail. When a proposed party was postponed because of Covid, Leanne & Don sent out a number of individually wrapped Jean-Marc champagne to my close friends all personalised with a card enclosed – AMAZING.

Champagne Direct – the name tells the story – the testimonial tells quality and the personalised service.

— GORDON “MY MEDICINE IN A BOTTLE!”

“Champagne Direct is a highly professional, customer focused and reliable business that the Zone Team are delighted to use as their one stop client gift providers. We get extremely positive feedback from our clients once they receive the gift from us and the personal touch with the gift card using our logo displayed takes Champagne Direct to another level. We can highly recommend Champagne Direct to provide the professional efficient service that they do and the team are amazing to deal with”.

— KAREN DOUCAS, ZONE LAW & ZONE IP

“My business uses Champagne Direct to send thank you gifts to franchisees to recognise and thank them when they go above and beyond generating sales in their area. I’ve been a client now for many years and cannot recommend their service enough. They keep my logo and database on hand and all I need to do is ask them to send the gifts out. The gifts look gorgeous, the champagne is just delicious and the Champagne Direct team are just brilliant!”

— DEREK LILLY, DREAM DOORS

“When looking for a corporate gift to mark any special occasion we don’t look anywhere except Champagne Direct. One call, email or text and we know Don & Leanne have everything in hand. Be it a local or out of town recipient, we can relax knowing delivery will be efficient and the packaging, including our personal message, will impress. The product itself is top-shelf, multi-award winning and we love the fact that it’s exclusive, not a supermarket special. For a trouble free, sure to please gift, we thoroughly recommend Champagne Direct”.

— PHILIP REEVE & AARON BURKE, RAY WHITE REAL ESTATE

“Here at Allen and Clarke we pride ourselves with working with many great suppliers. I have worked at Allen and Clarke for 8 years and I have dealt with Don from Champagne Direct for that long. I always receive outstanding customer service and great champagne products. I recommend Champagne Direct if you want quality, cost effectiveness and great service”.

— BOBBI HEMI-RANGIWHETU, ALLEN AND CLARKE